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Privacy and cookies policy

EMPIRES wishes to inform you of the measures implemented to protect your personal data and privacy in accordance with the legislation in force under Regulation (EU) No. 2016/679 of April 27, 2016, on the protection of personal data (GDPR). EMPIRES, a simplified joint-stock company registered with the Trade and Companies Register of Angers and whose head office is located at 13 rue Saint-Martin, 49100 Angers, specializes in the retail trade of decorative items and furniture. We collect personal data solely as part of our sales activities on the website we operate, accessible at www.empires-interiors.fr. In accordance with the GDPR, personal data refers to any information relating to an identified or identifiable natural person, either directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more specific elements related to their physical, physiological, genetic, mental, economic, cultural, or social identity ("Personal Data").

 

Collection of Personal Data
EMPIRES collects User Data on the website www.empires-interiors.fr ("the Site"). The personal data that may be collected includes:

  • User account data: first name, last name, billing and delivery address, email address, phone number;

  • Transaction data;

  • Browsing data;

This personal data is exclusively intended to allow EMPIRES to identify the User and process transactions carried out on the Site. Simply browsing the Site does not require registration or identification with EMPIRES. However, any online order requires prior registration and the creation of a personal account. The User accepts and authorizes EMPIRES to process their personal data according to this Privacy Policy when creating a personal account on the Site. The User agrees to provide complete and accurate data during the registration process. The creation of the personal account will result in the recording and computerized processing of personal data, including IP addresses, which will be communicated to EMPIRES. This recording and computerized processing are intended to enable the processing and delivery of the Client's order. The data is exclusively intended for EMPIRES' use but may also be communicated to its partners when the Client has expressly agreed to their disclosure by checking the corresponding box during the order process. Under no circumstances will this data be transferred to third parties. Payment data is collected directly by our online payment provider. This data is also retained for security purposes, to comply with legal and regulatory obligations, and to allow EMPIRES to improve its Site.

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Purposes of Collecting Personal Data
EMPIRES does not share any personal data for commercial purposes with third parties. Personal data collected as part of the use of the site is used for the following purposes:

Use of Data: Legal Bases for Processing

  • Account management: Execution of the contract between the Client and EMPIRES

  • Order management, delivery operations, claims, and product returns: Execution of the contract between the Client and EMPIRES

  • Customer service management – communication with customer service: Execution of the contract between the Client and EMPIRES

  • Fraud prevention during payment and management of unpaid orders: Execution of the contract between the Client and EMPIRES

  • User experience improvement: development of new products and services, measuring sales and audiences, and conducting statistics: Legitimate interest of EMPIRES

  • Sending newsletters and special offers: Client's consent

  • Participation in special events: Client's consent

  • Providing social media sharing tools: Client's consent

Service Providers with Access to Personal Data
Personal Data that can identify the User is not communicated to third parties, except for the proper execution of the services offered (e.g., delivery of items, credit card payment processing, fraud detection and prevention, maintenance operations, and technical development of the Site). These partners comply with all applicable laws and regulations regarding Data protection. The User is informed that Data may be disclosed to third parties pursuant to a law, regulation, or decision of a competent regulatory or judicial authority. The User's Data is hosted within the European Union or, where applicable, stored in countries recognized by the European Commission as providing an adequate level of protection.

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Rights of the Client or User
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, applicable from May 25, 2018, the Client or User of the Site has the following rights:

  • A right of access, rectification, modification, and deletion of their data,

  • A right to object to the processing of their data,

  • A right to limit the processing,

  • A right to data portability,

The Client can exercise all these rights by contacting EMPIRES, responsible for this processing, who commits to respond:

For all Data processing for which EMPIRES has requested the Client's or User's consent (e.g., cookie placement, commercial prospecting), they can withdraw it at any time. This withdrawal does not affect the lawfulness of the operations or processing carried out before the withdrawal. However, if there is an objection to data processing, no orders can be placed. In case of a dispute, the Client or User has the right to file a complaint with the CNIL (www.cnil.fr)

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Archiving and Storage of Data
In accordance with the provisions of Article L134-2 of the Consumer Code, EMPIRES archives order forms and invoices on a reliable and durable medium constituting a faithful copy. The Client and User are informed that the Data and the associated content will be retained for 3 years from the last purchase. Data of individuals who have never made a purchase will be kept for 3 years from the closure of the client account. At the end of this 3-year period, EMPIRES may contact the person concerned to determine if they wish to continue receiving commercial solicitations. In the absence of a positive response, the data will be automatically deleted. Finally, audience measurement and advertising cookies are stored on your device for a maximum duration of 13 months.

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Cookies

What is a cookie?
A cookie is a text file that can be stored in a dedicated space on your terminal's hard drive when you consult an online service using your browser software. A cookie file allows its issuer to identify the terminal in which it is stored during the validity or storage period of the cookie.

Cookies we issue on our site:
When you connect to our Site, we may, subject to your choices, install various cookies on your terminal that allow us to recognize the browser on your terminal during the validity period of the cookie concerned.

 

The Cookies we issue allow us to:

  • Establish statistics and volumes of traffic and use of the various elements composing our Site (sections and content visited, browsing paths), enabling us to improve the interest and ergonomics of our services;

  • Adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the hardware and software for viewing or reading that your terminal contains;

During your first visit to www.empires-interiors.fr, an information banner will appear at the bottom of the page: "By continuing to browse this site, you accept the use of cookies, used to ensure you get the best experience possible. To find out more, click here". By continuing to browse the Site after clicking "I accept," you expressly consent to EMPIRES placing cookies on your device. The banner will remain displayed until the person continues browsing, i.e., until they go to another page on the Site or click on an element of the Site.

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Cookies issued on our Site by third parties: The issuance and use of cookies by third parties are subject to the privacy policies of those third parties. We inform you of the purpose of the cookies we are aware of and the means you have to make choices regarding these cookies.

Cookies issued due to third-party applications integrated into our Site: We may include on our Site computer applications from third parties that allow you to share content from our Site with others or to let them know your consultation or opinion about content on our Site. This is notably the case with "Share," "Like" buttons from social networks (such as "Facebook," "Instagram," etc.). The social network providing such an application button may identify you through this button, even if you did not use this button during your consultation of our Site. Indeed, this type of application button can allow the social network concerned to follow your browsing on our Site, simply because your account on the social network concerned was activated on your terminal (open session) during your browsing on our Site. We have no control over the process employed by social networks to collect information related to your browsing on our Site and associated with the personal data they possess. We invite you to consult the privacy protection policies of these social networks to become aware of the purposes of use, including advertising, of the browsing information they may collect through these application buttons. These protection policies should allow you to exercise your choices with these social networks, particularly by configuring your usage accounts for each of these networks.

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Your choices regarding cookies

Several options are available to manage cookies. Any settings you may undertake will likely modify your browsing on the Internet and your conditions of access to certain services requiring the use of Cookies. You can express and modify your wishes regarding cookies at any time, using the means described below.

The choices offered by your browser software: You can configure your browser software so that cookies are stored on your terminal or, on the contrary, they are rejected, either systematically or according to their issuer. You can also configure your browser software so that the acceptance or refusal of cookies is offered to you punctually, before a cookie is likely to be stored on your terminal.

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For more information, consult the section "How to exercise your choices, according to the browser you use?"
(a) Agreement on cookies:
The storage of a cookie on a terminal is essentially subject to the will of the terminal user, which they can express and modify at any time and free of charge through the choices offered by their browser software. If you have accepted the storage of cookies in your browser software on your terminal, the cookies integrated into the pages and content you have consulted may be stored temporarily in a dedicated space on your terminal. They will be readable only by their issuer.

(b) Refusal of cookies:
If you refuse the storage of cookies on your terminal, or if you delete those that are stored, you will no longer benefit from certain features necessary to navigate certain spaces of our Site. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case when we or our providers cannot recognize, for technical compatibility purposes, the type of browser your terminal uses, its language and display settings, or the country from which your terminal appears to be connected to the Internet. Where applicable, we decline all responsibility for the consequences related to the degraded functioning of our services resulting from the impossibility for EMPIRES to store or consult the cookies necessary for their functioning and which you would have refused or deleted.

(c) How to exercise your choices, depending on the browser you use:
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies.
For Internet Explorer™
For Safari™
For Chrome™
For Firefox™
For Opera™

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Your choices expressed online with interprofessional platforms
Regarding advertising cookies, you can also visit the website Youronlinechoices, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France. There you can learn about the companies registered on this platform that offer you the option to accept or refuse cookies used by these companies to adapt advertisements displayed on your terminal to your browsing information:
http://www.youronlinechoices.com/fr/controler-ses-cookies/.
This European platform is shared by hundreds of internet advertising professionals and serves as a centralized interface allowing you to express your acceptance or refusal of cookies that may be used to tailor advertisements to your terminal's navigation. Note that this procedure will not prevent advertisements from being displayed on the websites you visit. It will only block technologies that allow advertisements to be tailored to your interests.

If you share the use of your terminal with other people
If your terminal is used by multiple people and if the same terminal has multiple browser software, we cannot ensure with certainty that the services and advertisements intended for your terminal correspond to your own use of this terminal and not to that of another user of this terminal. In this case, sharing the use of your terminal with others and configuring your browser settings concerning cookies is your free choice and responsibility. For more information on cookies and their use, you can consult the Commission Nationale de l’Informatique et des Libertés file at the following address: http://www.cnil.fr.

Modification of our Cookie Policy
EMPIRES may modify its Cookie Policy. Due to changes that may occur in the Policy, we invite you to regularly visit the "Cookies" section. We will ensure that you are informed of these changes through a special mention on our Site.

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